Technical Issues
Client crashes, lag, bugs
Account Recovery
Lost passwords, bans
Billing & Shop
Donations, missing coins
Game Mechanics
Classes, items, rules
Frequently Asked Questions
You can create a free account by clicking the 'Register' button in the top right corner of the website. You will need a valid email address.
First, ensure your PC meets the minimum system requirements on the Download page. Try running the game as Administrator, and make sure your graphics drivers and Windows updates are fully up-to-date. If the issue persists, your antivirus might have quarantined a core file (like engine.dll).
We now feature an automated password recovery system! You can securely recover your account by navigating to the Forgot Password page to receive an email reset link. If you no longer have access to your registered email, contact a Game Master on Discord.
If your character is infinitely falling or stuck in terrain, please log into a different character on the same account and type the command `/unstuck [CharacterName]`. Alternatively, open a ticket on Discord.
No. As outlined in our Server Rules, trading in-game gold or items for real-world currency is strictly prohibited and will result in a permanent hardware ban.
Still need help?
Our community moderators and Game Masters are available 24/7 on our official Discord server. Open a ticket for 1-on-1 assistance.
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